Privacy Policy
Effective Date: March 5, 2026
Redeveloped Properties PLLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or interact with us.
Contact Information
Company: Redeveloped Properties PLLC
Email: info@redevelopedproperties.com
Phone: (630) 333-6393
Information We Collect
We collect personal information that you voluntarily provide to us when you engage our services. This may include:
- Name: To identify you and communicate effectively
- Phone Number: For project coordination, appointment scheduling, and service updates
- Email Address: For written correspondence and document delivery
- Physical Address: For project location and service delivery
- Project Details: Information about your construction, remodeling, or roofing needs
How We Use Your Information
We use the information we collect for the following purposes:
- Project Management: Coordinating construction, remodeling, and roofing projects
- Crew Coordination: Scheduling and dispatching our team to your property
- Appointment Reminders: Sending notifications about scheduled visits and project milestones
- Customer Service: Responding to your inquiries and providing support
- SMS/Text Messaging: Sending project updates, crew work notifications, appointment reminders, and customer service messages
- Business Operations: Processing payments, maintaining records, and improving our services
SMS/Text Messaging Disclosure
By providing your phone number, you consent to receive SMS/text messages from Redeveloped Properties PLLC from our business number (630) 634-9462. These messages may include:
- Project updates and status notifications
- Crew arrival notifications
- Appointment reminders and schedule changes
- Customer service communications
Message Frequency: Message frequency varies based on project activity and your service engagement.
Message & Data Rates: Standard message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You may opt out of receiving text messages at any time by replying STOP to any message from (630) 634-9462. You will receive a confirmation message. After opting out, you will no longer receive SMS messages from us, though this may impact our ability to provide timely project updates.
Help: For assistance, reply HELP to any message or contact us at (630) 333-6393.
Information Sharing and Disclosure
We do NOT sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information only in the following circumstances:
- Service Providers: With contractors, subcontractors, or suppliers necessary to complete your project
- Legal Requirements: When required by law, court order, or government regulation
- Business Transfers: In connection with a merger, sale, or transfer of company assets
- With Your Consent: When you explicitly authorize us to share your information
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Active Projects: Throughout the duration of your project and for warranty/support purposes
- Completed Projects: For at least 7 years to comply with tax, legal, and business record-keeping requirements
- Marketing Communications: Until you opt out or request deletion
You may request deletion of your personal information at any time by contacting us at info@redevelopedproperties.com.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal retention requirements)
- Opt-Out: Opt out of marketing communications and text messages
- Data Portability: Request a copy of your data in a portable format
California Privacy Rights (CCPA)
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):
- Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you
- Right to Delete: You have the right to request deletion of your personal information, subject to certain exceptions
- Right to Opt-Out: You have the right to opt out of the sale of your personal information (note: we do not sell personal information)
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your CCPA rights
To exercise these rights, please contact us at info@redevelopedproperties.com or (630) 333-6393.
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Redeveloped Properties PLLC
Email: info@redevelopedproperties.com
Phone: (630) 333-6393